Shipping Policy

6.1 Veterinary Services

  • Veterinary doctor shall visit as per scheduled booking.
  • Member must ensure presence and accessibility at the time of visit.
  • Emergency or time-sensitive cases are subject to doctor availability.

6.2 Product Delivery

  • Delivery timelines:
    • payment: within 48 hours
    • Milk payment cycle deduction: within 72 hours
  • Delivery confirmation through the application is mandatory.
  • Delivery timelines are subject to force majeure events.